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Limited Warranty

Limited Warranty

Limited Manufacturer Defect Warranty  

Route 66 Vapor warrants to the original purchaser that selected products, purchased from Route 66 Vapor, will be free from defects in material and workmanship while under normal use and service for 30 days after the delivery date. This warranty does not cover any defects or costs caused by: 

  • Modification, alteration, repair or service of this product by any persons or company other than Route 66 Vapor.
  • Physical abuse or misuse of the product or operation thereof in a manner inconsistent with the use indicated in the instructions.
  • Any use of the product other than that for which it was intended.
  • Use of Route 66 Vapor products with other manufacturer chargers, batteries or cartridges.

Any express warranty not provided herein and any remedy which other than the warranty contained herein that might arise by inference or operation of law, is hereby excluded and disclaimed including the implied warranties of merchantability and of the fitness for a particular purpose. 

Products that are considered consumable or disposable are not covered by the Limited Warranty. Those products are:

  • Cartomizers
  • Clearomizers
  • Cartridges
  • Atomizers
  • E-Liquids

 

Warranty Procedure 

If a customer receives a faulty or defective product and it falls within the Route 66 Vapor Limited Warranty, please contact sales@route66vapor.com for instructions on troubleshooting. If the problem still exists, the product must be returned to Route 66 Vapor for inspection. Once the product is received, Route 66 Vapor will ensure that if meets the criteria of the Limited Warranty. If the product is deemed faulty or defective, a new replacement product will be immediately sent to the customer. 

The cost of shipping defective items to Route 66 Vapor is the responsibility of the customer and will not be refunded. Route 66 Vapor is not responsible for product defects as we do not manufacture the products we carry. However, if you pay to send the item back to Route 66 Vapor, we will replace the item and ship the replacement to you at no charge. Route 66 Vapor will employ every resource it has to ensure that your item is promptly replaced.

Please do not send any products to Route 66 Vapor without first following the above guidelines. Any products returned to Route 66 Vapor without an RMA# will not be considered for warranty.

 

Warranty Shipping instructions

The defective or faulty product must be shipped within a bubble wrap envelope via the United States Postal Service with delivery confirmation. Please include your name, address, and order number with a brief description of the problems with the product.

 

Send only the defective or faulty product to: 

Route 66 Vapor
103 Rio Rancho Dr NE, Suite A-1
Rio Rancho, NM 87124

 

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CAUTION: Our products contain nicotine, a poisonous and addictive substance. Our products are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested. Our products are not smoking cessation products and have not been tested or guaranteed as such. Our products have not been evaluated by the Food and Drug Administration nor is it intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. Read our terms and conditions page before purchasing our products.

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